Conditions of sale
General conditions of sale
1. Scope of Application
These general terms and conditions of sale (hereinafter "GTC") apply to all sales of products (hereinafter "the Products") by VISA FOR MARS (hereinafter "the Company") to consumers and professional buyers (hereinafter "the Customer") via the website www.talionstudio.com. They specify in particular the conditions of ordering, payment, delivery and management of any returns of Products ordered by Customers.
Placing an order on the website www.talionstudio.com implies the Customer's unreserved acceptance of these General Terms and Conditions.
2. Products
The Products offered for sale are those described on the website www.talionstudio.com on the day the Customer consults the site, within the limits of available stocks. The Company takes the greatest care in the presentation and description of these products to best satisfy the Customer's information needs. However, it is possible that errors may occur, which the Customer acknowledges and accepts.
3. Orders
Orders are made exclusively via www.talionstudio.com. Orders placed on the site are subject to compliance with the procedure set up by the Company, which is implemented through a series of different steps that the Customer must follow to validate their order. Any customer of the site who does not have a customer account must follow a registration procedure allowing them to obtain their login ID. Any order constitutes acceptance of the prices and descriptions of the products available for sale.
4. Price
Product prices are indicated in Euros, all taxes included (TTC), excluding shipping costs. They may be modified at any time, without notice, knowing that the items will be invoiced on the basis in force at the time the order is registered.
5. Payment
Payment is due immediately upon ordering, including for pre-ordered products. The Customer may pay by credit card or any other method offered on the website. The Company uses an online payment security system that allows the Customer to encrypt the transmission of their banking data.
6. Delivery
Delivery is made to the delivery address indicated by the Customer, it being specified that this must be the residential address of the Customer, a natural person of their choice or a legal entity (delivery to their company). Delivery cannot be made to hotels or PO boxes. The delivery times indicated on the site are indicative times, corresponding to the average processing and delivery times.
7. Right of Withdrawal
In accordance with current legislation, the Customer has a 14-day right of withdrawal from receipt of the Products. The Products must be returned in their original condition and complete, allowing them to be resold as new, accompanied by the purchase invoice.
8. Guarantees and Liability
The Company undertakes to refund or exchange products that appear to be defective, damaged, or do not correspond to the Customer's order. The request must be made within 14 days of delivery. Any claim made outside this period will not be accepted.
9. Protection of Personal Data
The Company is committed to protecting the personal data of its Clients. All personal data concerning the Client collected by the Company is treated with the strictest confidentiality, in accordance with the personal data protection policy established by the Company.
10. Force Majeure
The performance of the Company's obligations hereunder shall be suspended in the event of the occurrence of a case of force majeure which would prevent its performance. The Company shall notify the Client of the occurrence of such an event as soon as possible.
11. Partial non-validation
If one or more provisions of these T&Cs are held to be invalid or declared as such pursuant to a law, regulation or following a final decision of a competent court, the other provisions shall retain their full force and scope.
12. Applicable Law
These General Terms and Conditions are subject to French law. Any dispute relating to their interpretation and/or execution shall be subject to the jurisdiction of the French courts.
The Company reserves the right to modify these General Terms and Conditions at any time. The applicable conditions will be those in force on the date of the order by the Customer.